MyGov

The City has contracted with MyGov to provide permitting, licensing and request for service software. The new portal will allow residents, contractors and business owners to apply for permits online and pay for them right away without having to come into the Government Center. Click the link below to go to MyGov.

Contractors

Effective November 1, 2025, all contractor and permit applications must be submitted through the MyGov Permit Portal. 

1)    Please use the following link to create your collaborator account. MyGov Permit Portal.

If you already have a MyGov account from doing work in another municipality that uses MyGov, you would log in like you normally would, and then you will continue with step 3.

2)      Click the Create Account in the top right corner.  Enter all required information and create contact.

3)    After entering your contact information, you will need to Request access for City of Ballwin.

1. Click the Request Access (green button on top left of dashboard)
2. Scroll to City of Ballwin then use the gear tool on right to send request.
3. Once Ballwin has approved (this is done almost instantly) you will have to accept the collaboration or click Get Started.

4)    On the Ballwin page, you can select the green + Make New Request button on the top left of the dashboard.

5)    Once you click on City of Ballwin, you can then select the Contractor Registration you need.

6)    After completing the application, our staff will review the application and an invoice for the fee will be emailed to the email used in your collaborator profile. Once paid, the credential will be issued and you can begin to pull permits.

To pull permits, click on the green “+Create New Project” button and choose the project template that you need. Fill in all of the required fields and then click “Create Project”.

We appreciate your cooperation during this transition.

Once approved, you may call City Hall to schedule any required inspections during normal business hours at (636) 227-2129 (8 a.m. - 5 p.m., Monday - Friday) or email your inspection request to .

RESIDENTIAL ONLY

Plumbing:

• Backflow Preventer
• Plumbing Remodel
• Plumbing Repair
• Single Family Residence Plumbing
• Water Heaters

Electrical:

• Multi-Family Electrical
• Single Family Residents Electrical

Mechanical:

• Single Family Residence Mechanical

COMMERCIAL PERMITS ARE NOT AVAILABLE ONLINE.

All permits are available on MyGov at the link above.

License Renewals

The renewal period for 2026 is now open. Please use the MyGov link above for license renewals. Please contact Kathy Papp at for more information.

New license applications must be processed through the Government Center. 

Coming Soon: Residents

Occupancy inspections may soon be requested and paid online for the following types of dwellings:

• Single Family Residence
• Apartment
• Condo

If you have questions about this process please call our Finance department at (636) 227-9000.